AV Scalers and Converters

EXT-HD-EDIDPN HDMI Detective Plus

Product Code: GE-XHDEDIDPN

Brand
Gefen
$269.00 inc GST
In Stock
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Unit of Measure
EACH

 

2 Year
Technical Specifications
Brands Gefen
Input/output type HDMI
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Keep HDMI sources and displays in perfect sync

High Definition displays with HDMI inputs use EDID (Extended Display Identification Data) to ensure that a connected Hi-Def source sends compatible audio and video signals. In some scenarios, this data can be lost, resulting in an incorrect signal or complete loss of audio and/or video. The Gefen HDMI EDID Detective Plus has been designed specifically to address this issue by recording the display EDID date and making it available to the Hi-Def source reliably and on a continuous basis. With DDC re-clocking technology, the reliability of HDCP handshaking is improved, ensuring that the Hi-Def source always receives the correct EDID. Using the Gefen EDID Tool+ PC software or terminal emulation via USB, the installer can also manipulate/modify the EDID data to meet installation-specific requirements and resolve system-specific compatibility issues. The HDMI EDID Detective Plus has been designed for quick and easy programming and installation.

How It Works

To program the EDID, connect the included HDMI cable from the Detective to the HDMI input of the display. Connect the included power supply to the unit and plug the power cord into an available electrical outlet. Disable the Write Protect Switch, set the DIP switches to the appropriate positions, and press the Program button. Once the EDID programming is completed, the display and power supply can be disconnected without losing the recorded EDID. If a suitable EDID cannot be recorded, there are six pre-programmed EDID profiles and six user-programmable EDID banks that can be used. Instructions for selecting one of the pre-programmed EDID profiles and for copying/ uploading additional EDIDs are outlined in the user's manual.

Connect an HDMI cable, up to the recommended maximum cable length, from the Hi-Def source to the HDMI input on the Detective. Re-connect the included DC power supply and plug the power cord into an available electrical outlet. Power on the source and the display and a pristine Ultra High Definition picture will appear.

Features

  • Supports resolutions up to 1080p Full HD, and 1920 x 1200 (WUXGA)
  • HDMI Features Supported:
    • HDCP
    • 12-bit Deep Color
    • LPCM 7.1 audio, Dolby® TrueHD, Dolby Digital® Plus,and DTS-HD® Master Audio™
    • 3DTV pass-through
    • Lip-Sync pass-through
    • CEC pass-through
  • USB port for advanced programming of features such as EDID management
  • Configurable using Gefen EDID Tool+ software, downloadable from Gefen website.
  • DDC Re-clocking
  • Records the EDID from a display
  • 6 pre-programmed EDID profiles
  • 6 user-programmable EDID banks for copying/uploading EDIDs
  • Selectable HDCP pass-through
  • Field updatable firmware via USB port
  • Compact and portable

Specifications

  • Maximum Pixel Clock: 225 MHz**
  • Maximum TMDS Clock: Up to 225 MHz**
  • Video Input Connector: (1) HDMI Type A 19-pin, female, locking
  • Video Output Connector: (1) HDMI Type A 19-pin, female, locking
  • USB port: (1) Mini-B
  • EDID Memory Size: 256 Bytes
  • EDID Write Protect Switch: (1) slide-type
  • EDID Program Button: (1) tact-type
  • EDID programming switches: (3) DIP-type
  • HDCP pass-thru/block switch: (1) DIP-type
  • Power Supply : 5V DC
  • Power Consumption: 5W (max.)
  • Dimensions (W x H x D): 2.7" x 1.3" x 1.8" (68mm x 33mm x 46mm)
  • Shipping Weight: 2 lbs (0.9kg)

    ** Pass-through. Actual performance depends on cable length and quality.

Product Documents

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Shipping

Orders placed though the Amber Technology website are despatched from our Sydney warehouse. Orders placed before 1.00pm Sydney time (for items in stock) will generally be shipped on the same day. 

We ship using Australia Post and Startrack Express. We deliver Australia-wide to residential, business and PO box addresses.

Shipping is free for all orders over $275 including GST (effective 1 March 2018). There is a $22 (including GST) shipping and handling charge for all orders under $275 including GST. 

Tracking

You can track your shipment through the web sites of our couriers:

Australia Post

Star Track Express 

We will email the tracking number for your shipment shortly after it’s been despatched. If you have any questions regarding shipping, please contact us.

Warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

All items purchased from Amber Technology will be covered under warranty. The duration and terms of this warranty are specified by the manufacturer unless otherwise stated. Warranty information is available on the individual product listings on this site.

Refurbished items will include a 12 month warranty unless otherwise stated.

Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us. 

Amber Technology maintains a nation-wide network of carefully selected Authorised Service Agents to ensure that you are never far from convenient, expert technical and service support. If your item develops a problem and requires servicing under warranty, please contact your local Authorised Service Agent.

Stock Availability

The availability of stock is communicated via the indicator of each product listing page. "Available" means that reasonable stock is in our warehouse, ready for immediate shipment. "Limited Stock" means that we have only a small number of items in stock. "Out of Stock" means this item is currently unavailable for immediate shipment - orders placed for ‘Out of Stock’ items will be fulfilled as soon as replacement stock arrives.

"Special Order” items are products that are not generally kept in stock in Australia. Lead times for Special Order items vary depending on country of origin, manufacturer’s stock levels, factory production schedules and/or incoming shipment transit times. Please contact us for an estimate as to the likely lead time.

Refurbished items

If refurbished stock is available, this will be shown on the summary page for the product. If a product listing only allows you to choose refurbished stock, we are not holding new stock and we can no longer obtain new stock.

Refurbished items are always in perfect working order and will include all accessories. Refurbished items are may

  • have a damaged carton
  • have been used for demonstrations
  • have been repaired
  • have minor imperfections that do not impact performance.

Refurbished items include a 12-Month warranty unless otherwise stated.

Technical Support

Please visit the Get Support page to find a service agent, log a service ticket, or ask a technical question about your product.

Returns

Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.