PTZ Cameras

Medical Grade PTZ Cam MD330U Aver

Product Code: AF-MD330U

RRP $5,389.00
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3 Year
Technical Specifications
Brands AVer
Native Resolution 4K
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Medical Grade PTZ Camera

AVer MD330U is specially designed and medically certified for Telemedicine with the IEC 60601 Medical Certification. The 30X optical zoom lens with 4K output resolution delivers superb image quality. AI Noise Reduction offers a face-to-face communication experience for patients and doctors. A first in the industry, the removable camera head makes 360-degree angle close-up shooting and snapshots possible.

  • 30X Optical Zoom
  • 4K Output Resolution
  • Speedy Focus
  • Wide Angle PTZ
  • Handheld Camera Head
  • Short Working Distance
  • One-Click Pan-Tilt
  • One-Button Snapshot
  • One-Button Fill Light
  • Medical Certifications

Revolutionary Removable Head Design

The removable camera head design is a true revolution in telemedicine - the doctor can not only make use of the motorized remote controlled PTZ functionality, the near-site medical assistant can also simply remove the camera from the base and easily give the doctor a clear view of any difficult to capture area of interest.

Unparalleled 30X Optical Zoom Capability

The 30X optical zoom lens picks up even the smallest of details for the doctor to precisely diagnose, thanks to a superior autofocus, zoom speed and speedy camera movements.

Outstanding 4K Resolution

The MD330U delivers ultra-clear 4K resolution imagery of the patient to the doctor and works together with the excellent 30X optical zoom to allow doctors to make accurate remote diagnoses.

AI Acoustics

With an integrated speakerphone and microphone, the MD330U is equipped with an all-in-one audio system. AVer’s in-house AI Noise Deduction technology makes communication smooth and telemedicine sessions stress free.

Medical Grade Certification

The IEC 60601 medical certification not only ensures stability and safety of the MD330U, but also guarantees the compatibility of other medical grade devices with the MD330U.



  • Image Sensor: 1/2.8" 4K Exmor CMOS
  • Effective Picture Elements: 8 Megapixels
  • Output Resolutions: 4K/30 (IP / UVC), 1080p/50, 1080p/30, 1080p/29.97, 1080p/25, 1080i/60, 1080i/50, 720p/60, 720p/59.94, 720p/50
  • Minimum Illumination: 0.7 lux (IRE50, F1.6, 30fps)
  • S/N Ratio: ≥ 50 dB
  • Gain: Auto, Manual
  • Shutter Speed: 1/1 to 1/10,000 sec
  • Exposure Control: Auto, Manual, Priority AE (Shutter, IRIS), BLC, WDR
  • White Balance: Auto, Manual
  • Optical Zoom: 30X
  • Viewing Angles:
    • DFOV: 75.5° (Wide) to 3.1° (Tele)
    • HFOV: 68.0° (Wide) to 2.7° (Tele)
    • VFOV: 41.7° (Wide) to 1.5° (Tele)
  • Focal Length: f = 4.3 mm (Wide) to 129 mm (Tele)
  • Aperture (Iris): F = 1.6 (Wide) to 4.7 (Tele)
  • Minimum Working Distance: 0.01 m (Wide), 1.2 m (Tele)
  • Pan / Tilt Angles: Pan: ±170°, Tilt: +90° / -35°
  • Pan / Tilt Speed (Manual): Pan: 0.1° to 100° / sec, Tilt: 0.1° to 100° / sec
  • Preset Speed: Pan: 200° / sec, Tilt: 200° / sec
  • Preset Positions: 10 (IR), 256 (RS-232 / IP)
  • Camera Control - Protocols: VISCA (RS-232 / IP), PELCO-D & PELCO-P (RS-232), CGI (IP)
  • Image Processing: Noise Reduction (2D / 3D), Flip, Mirror, WDR, BLC
  • Power Frequencies: 50 Hz, 60 Hz


  • Embedded Speaker: Yes
  • Microphone: Yes, Array Microphone
  • AI Noise Reduction: Yes


  • Video Outputs: HDMI, IP, USB
  • Audio Outputs: HDMI, IP, USB


  • Power Requirement: AC 100 - 240V to DC 12V/3.34A
  • Power Consumption: 36W
  • Dimensions (W x H x D): 168.0 x 203.0 x 124.0 mm
  • Net Weight: 1.95 kg
  • Application: Indoor
  • Tally Lamp: N/A
  • Security: Kensington Slot
  • Remote Control: Infrared
  • Operating Conditions:
    • Temperature: 0 °C to +35 °C
    • Humidity: 20% to 80%
  • Storage Conditions:
    • Temperature: -20 °C to +60 °C
    • Humidity: 20% to 95%

IP Streaming

  • Resolution: 4K 30fps
  • Network Video Compress Formats: H.264, H.265
  • Maximum Frame Rate: 4K 30fps
  • Network Interface: 10 / 100 / 1000 Base-T
  • Multi-Stream Capability: 2 (RTSP / Web Page), 4K 30fps (max.)
  • Network Protocols: IPv4, TCP, UDP, ARP, ICMP, IGMP, HTTP, DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP


  • Connector: USB 3.0
  • Video Format: MJPEG, YUY2
  • Audio Format: PCM
  • USB Video Class (UVC): UVC 1.1
  • USB Audio Class (UAC): UAC 1.0

Software Tools

  • IP Search and Configuration Tool: Support Windows® 7 or later


  • Camera: 3 Years
  • Accessories: 1 Year

Package Contents

  • Camera, Remote Control, Power Adapter, Power Cord, Screws (x2), USB Cable, Quick Start Guide

Product Documents

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Shipping is free for all orders over $275 including GST (effective 1 March 2018). There is a $22 (including GST) shipping and handling charge for all orders under $275 including GST. 


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Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

All items purchased from Amber Technology will be covered under warranty. The duration and terms of this warranty are specified by the manufacturer unless otherwise stated. Warranty information is available on the individual product listings on this site.

Refurbished items will include a 12 month warranty unless otherwise stated.

Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us. 

Amber Technology maintains a nation-wide network of carefully selected Authorised Service Agents to ensure that you are never far from convenient, expert technical and service support. If your item develops a problem and requires servicing under warranty, please contact your local Authorised Service Agent.

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"Special Order” items are products that are not generally kept in stock in Australia. Lead times for Special Order items vary depending on country of origin, manufacturer’s stock levels, factory production schedules and/or incoming shipment transit times. Please contact us for an estimate as to the likely lead time. Please note that finalized sales for special order items cannot be cancelled.

Refurbished items

If refurbished stock is available, this will be shown on the summary page for the product. If a product listing only allows you to choose refurbished stock, we are not holding new stock and we can no longer obtain new stock.

Refurbished items are always in perfect working order and will include all accessories. Refurbished items are may

  • have a damaged carton
  • have been used for demonstrations
  • have been repaired
  • have minor imperfections that do not impact performance.

Refurbished items include a 12-Month warranty unless otherwise stated.

Technical Support

Please visit the Get Support page to find a service agent, log a service ticket, or ask a technical question about your product.


Please contact us if you have received an item which has been damaged in transit or is otherwise not working correctly when you receive it. Subject to availability, we will arrange for a replacement item to be despatched and for the faulty item to be returned to us.  

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  inc GST
RRP $5,539.00